Careers at the Chamber

Grow your career while supporting the economic growth of our region

The Chamber provides all the benefits of working for a mid-size business combined with the values and mission focus of a nonprofit. As part of a leading organization in the region’s business community, team members have access to a wide array of resources, connections and opportunities throughout their career with the Chamber. With 85+ employees, the Chamber is right-sized for new team members to have the support of their talented colleagues, opportunities to lead and room for personal and professional growth.

Culture Goals

We seek to foster a workplace where team members are encouraged to be themselves and everyone’s behaviors demonstrate fairness, respect, trust, inclusiveness and teamwork along with the following characteristics:

development

DEVELOPMENT

We help individuals reach their full potential by investing back in employees. There is a commitment to learning, coaching and development.

performance

PERFORMANCE

Our rewards, development and other talent-management practices are in sync with the underlying drivers of performance.

collaboration

COLLABORATION

We recognize that the exchange and sharing of ideas among individuals and teams results in our best work and requires being open to new ways of thought, teamwork and productive debate.

innovation

INNOVATION

We inspire each other to push the envelope in terms of new ways of thinking.

morale

MORALE

We encourage our team members to be themselves. Our employees value their positions and desire to work here for a long time. Productivity is high and colleague gatherings are enjoyable and rewarding.

adaptability

ADAPTABILITY

We seek out, recognize and seize good opportunities and look for ways to grow the Chamber.

ownership

OWNERSHIP

Our team members take personal responsibility for our overall business performance. They strive to do the right thing for the Chamber, putting aside issues of personality or territory.

Benefits Package

The Chamber offers a competitive benefits package designed to provide flexibility and support for team members throughout their career with the Chamber:

  • Health Insurance – The Chamber provides substantial support of employee health care costs, including partial coverage of comprehensive health, prescription and vision plans covered under Independence Blue Cross and dental coverage from United Concordia.
  • Paid Time Off & Holidays – The Chamber offers paid time off in the form of separate banks of vacation, sick and personal time, along with 9 paid holidays during the calendar year.
  • Retirement Plan – The Chamber offers a 401(k) Retirement Savings Plan with company matching after one year of service.
  • Other Benefits – The Chamber also provides Parental and Bereavement Leave, Life Insurance, Short- and Long-Term Disability and access to a Flexible Spending Plan, among other benefits. Candidates who are moved through our hiring process will receive a comprehensive overview of the Chamber’s full benefits package.

Job Postings

We’re looking to add dynamic new team members to bring new ideas, experience, and energy to our organization.

The Chamber of Commerce for Greater Philadelphia is an Equal Employment Opportunity Employer that is committed to building a culturally diverse staff. We strongly encourage applications from candidates of all backgrounds.

The Chamber of Commerce for Greater Philadelphia (The Chamber) brings area businesses and civic leaders together to promote growth and create opportunity in our region. Our members represent eleven counties, three states, and roughly 600,000 employees from thousands of member companies and organizations. We advocate for regional development, business-friendly public policies, and economic prosperity. We support our members with practical, inspiring programs, resources, and events. And all that we do serves one clear, bold goal: to make Greater Philadelphia a great place for good business.

We are currently seeking a highly organized Member Engagement Specialist with strong communications skills to support the Member Engagement department by managing assigned Chamber membership accounts, grow member engagement through participation in events, savings programs, committee involvement and/or support members’ use of marketing resources and opportunities which can include solicitation and coordination of sponsorships with the ultimate goal of retaining memberships.

Essential Duties & Responsibilities

  • Establish goals with Manager, Member Engagement on membership retention, sponsorship development, new member referrals, intranet communications, event assistance, member event attendance and professional development opportunities.
  • Work on assigned members’ engagement plans. Manage the members’ experience which will consist of pre-planned interactions with members that include phone calls, emails, face-to-face dialogue, surveys, focus groups and event attendance to maintain consistent communication, engage members in Chamber activities and achieve membership retention.
  • Serve as a resource for information to members regarding Chamber benefits, marketing resources, opportunities, discounts etc. Respond in a timely manner to questions and provide assistance to ensure a high level of member satisfaction.
  • Coordinate meetings with assigned members including scheduling, reserving conference rooms, assembling printed materials and customizing leave-behind material.
  • Assist with Member Engagement department duties as required.
  • Act as a liaison between Member Engagement and Business Development to facilitate the on-boarding of new members and renewal of first year memberships.
  • Ensure the renewal of assigned member accounts and assist with collection of annual dues.
  • Track assigned members’ experiences, relevant affiliations and keep member data current via the Chamber intranet.
  • Understand and stay current with Chamber products, services and/or programming; including the Chamber’s Leadership Councils and Action Teams.
  • Market Chamber products and services including event tickets, exhibit booths, ribbon cuttings, mailing lists, Affinity programs, E-bid and sponsorships.
  • Identify trends and solicit input from members to provide ideas for new products, services and/or programming that address member needs, increase retention and/or cultivate new sponsors.
  • As necessary, act as the liaison between Member Engagement and Programs & Events for all sponsorships by assigned members. Facilitate communications, securing logos and sponsorship benefits fulfillment.
  • Attend and assist with execution and networking at Chamber Events and Programs (before, during and after hours).
  • Serve as lead for the Chamber’s Affinity Programs; responsible for assisting affinity partners with the promotion of their service offerings.

Job Specifications & Requirements

  • Candidate must have a Bachelor’s Degree
  • Two or three years of experience in account management, marketing, development, events or sales
  • Creative, professional, independent and detail-oriented with an excellent work ethic
  • Strong written and oral communication
  • Superb customer service and initiative
  • Preferred software knowledge (i.e., Word, Excel, Outlook, PowerPoint) and familiarity with data management.
  • Must be well organized and friendly, with the ability to multi-task in a high-energy environment.

Benefits

The Chamber provides all the benefits of working for a mid-size business combined with the values and mission focus of a nonprofit. As part of a leading organization in the region’s business community, team members have access to a wide array of resources, connections, and opportunities throughout their career with the Chamber. With 85+ employees, the Chamber is right-sized for new team members to have the support of their talented colleagues, opportunities to lead, and room for personal and professional growth. The Chamber offers its employees a dynamic, fast-paced environment with competitive salaries and an excellent benefits package.

Work Conditions/Physical Demands

The Member Engagement Specialist works in a typical office environment. On a standard work day, the majority of time is spent sitting at a desk, using the computer and speaking on the phone. However, on a regular basis, the Member Engagement Specialist will be required to attend Chamber events or related outside meetings/events on behalf of the Chamber. These meetings/events may take place outside of regular business hours and outside of center city Philadelphia.

The Chamber of Commerce for Greater Philadelphia (the Chamber) brings area businesses and civic leaders together to promote growth and create opportunity in our region. Our members represent eleven counties, three states, and roughly 600,000 employees from thousands of member companies and organizations. We advocate for regional development, business-friendly public policies, and economic prosperity. We support our members with practical, inspiring programs, resources, and events. And all that we do serves one clear, bold goal: to make Greater Philadelphia a great place for good business.

The Chamber is seeking a Membership Advisor to drive membership growth. The successful candidate will join an award-winning sales team and be responsible for the full sales cycle. The Membership Advisor will increase our market penetration in the Greater Philadelphia region through a mix of both inside and outside sales. The successful candidate will be an experienced and highly motivated self-starter who is a born hunter. S/he must be able to develop and maintain a robust prospect pipeline, understand the needs of potential members, propose the appropriate membership level, and close the sale.

Must-Have Sales Skills

Cold Calling: This position is 85% inside sales and 100% new business development
Prospecting: A successful candidate will generate his/her own leads every day
Qualifying Leads: Finding the decision maker and overcoming objections are essential to success

Essential Duties & Responsibilities

  • Sell membership packages to businesses in the Greater Philadelphia Region (11 Counties)
  • Develop and maintain an active prospect database & lead pipeline
  • Achieve and surpass set quotas and goals
  • Develop strategies and plans to achieve goals
  • Increase overall sales as well as value per sale
  • Assist with the implementation of targeted sales projects
  • Attend, assist and represent the Chamber at networking functions, receptions, business expos and trade shows
  • Some account management is expected

Job Specifications & Requirements

  • Bachelor’s Degree
  • Minimum 4 to 6 years sales experience
  • Demonstrated record of recent success selling a service or “intangible” service
  • Proven experience prospecting and generating leads
  • Proven ability to exceed goals
  • Highly effective communication skills
  • A problem solver with consultative selling experience
  • Ability to handle multiple projects concurrently
  • Proposal experience, strong business writing skills
  • Enthusiasm and team spirit
  • Highly motivated
  • Possess excellent interpersonal/written/oral/presentation skills
  • Knowledge of Microsoft Office products

Compensation

We offer a base salary plus a generous commission structure that rewards representatives that meet and exceed their goals, with an annual earning potential of $70,000 to $150,000.

Benefits

The Chamber provides all the benefits of working for a mid-size business combined with the values and mission focus of a nonprofit. As part of a leading organization in the region’s business community, team members have access to a wide array of resources, connections, and opportunities throughout their career with the Chamber. With 85+ employees, the Chamber is right-sized for new team members to have the support of their talented colleagues, opportunities to lead, and room for personal and professional growth. The Chamber offers its employees a dynamic, fast-paced environment with competitive salaries and an excellent benefits package.

Work Conditions/Physical Demands

The Membership Advisor works in a typical office environment. On a standard work day, the majority of time is spent sitting at a desk, using the computer and speaking on the phone. However, on a regular basis, the Membership Advisor will be required to attend Chamber events or related outside meetings/events on behalf of the Chamber. These meetings/events may take place outside of regular business hours and outside of center city Philadelphia.

The Chamber of Commerce for Greater Philadelphia is an Equal Employment Opportunity Employer that is committed to building a culturally diverse staff. We strongly encourage applications from candidates of all backgrounds.

The Chamber of Commerce for Greater Philadelphia (the Chamber) brings area businesses and civic leaders together to promote growth and create opportunity in our region. Our members represent eleven counties, three states, and roughly 600,000 employees from thousands of member companies and organizations. We advocate for regional development, business-friendly public policies, and economic prosperity. We support our members with practical, inspiring programs, resources, and events. And all that we do serves one clear, bold goal: to make Greater Philadelphia a great place for good business.

We are currently seeking an Employer Engagement Navigator to work with our Education & Talent Action Team and manage and execute the remaining year of a two-year contract between the Chamber and Philadelphia Works, Inc. (PWI).

The Employer Engagement Navigator reports to the Manager, Leadership Engagement, Education & Talent Action Team.

Top Talent = Regional economic growth:

Ensuring that the region has access to top talent with varied backgrounds, skills, and experience is key to growing Greater Philadelphia’s business community.

Action Teams in action:

The Chamber’s Action Teams are industry and subject-matter specific groups designed to produce substantive work and create deep engagement within Chamber member companies. 

Put it together for the Education & Talent Action Team (ETAT):

ETAT brings together 100+ Chamber members focused on creating clear pathways for the alignment between individuals and employers, while also ensuring that we are training and engaging the region’s future leaders.

Our PWI partnership:

PWI is a nonprofit focused on employment and training services that connect employers to workforce talent and career seekers to jobs. Over the next year, the Chamber is working with PWI to:

  • Help employers understand workforce solutions that are available to them through the public workforce system, including:
    • On the Job Training and Customized Job Training
    • Opportunities to engage youth in the workforce
    • Earn and learn programs, such as apprenticeships
  • Bolster our member’s engagement with services for employers and help them understand how to engage with partners connected to the workforce system across the City
  • Add value to the Chamber membership and support their talent attraction, development and retention efforts.

Essential duties and responsibilities:

The primary purpose of this position is to manage and facilitate relationship building with employer partners to increase their connections to the labor market and the public workforce system. Ultimately, our goal is to add value to Chamber members in their attraction, development and retention efforts. The responsibilities of this position include, but are not limited to:

  • Employer engagement management: Serving as the primary liaison between the Chamber and PWI, the Employer Engagement Navigator will be responsible for the recruitment and attraction of new business partners to the workforce system consistent with the Scope of Work between the Chamber and PWI.
    • Attend PWI meetings as necessary
    • Manage quarterly status reports and updates to Chamber management and PWI
    • Attend Chamber events and other relevant events to network and make introductions
    • Manage and track interactions with Chamber members, elected and appointed officials, other Action Team participants, and local partner organizations through the Chamber’s information management system.
  • Meeting coordination: Developing content/agendas for meetings, drafting meeting notes, sending meeting notifications and tracking attendance, supporting and briefing volunteer leaders for their meeting participation.
    • Coordinate high-level internal and external groups of staff and stakeholders to understand, aggregate and communicate information about regional labor market needs, including skills, credentials and education requirements for employment. These engagements will include but are not limited to:
      • Employer roundtables
      • Meetings with targeted employers
      • Employer interviews
  • Marketing and communications
    • Drafting correspondence as needed and identify and share content with the Marketing & Creative Services team for social media, website and newsletters.
    • Monitor social media outlets for relevant information and share with Chamber marketing team.
  • Organizational and regional collaboration: Contribute to the overall chamber mission through information sharing and collaboration.
    • Collaborate with other local and regional organizations working to improve Greater Philadelphia’s workforce.
    • Collaborate with the Chamber and its Councils to support projects that achieve the organization’s mission.
    • Support Talent Development programs and partnerships across the Chamber that connect employers to workers
    • Engage with regional entities to understand relocation and expansion projects, and the talent needs associated with them.
    • Complete other duties and projects as assigned.

 Required experience and education:

  • A minimum of five years of experience in local or regional economic development, association management, member relations, trade associations or related field.
  • An undergraduate degree or higher.
  • Experience interacting with C-level leaders and building relationships within the business community.
  • Experience planning and executing meetings or events.

Necessary skills:

  • Ability to organize and facilitate constructive idea generation among multiple groups.
  • Ability to work through different views to arrive at clear outcome and consensus.
  • Organizational skills and success managing and prioritizing multiple priorities, projects, and deadlines in a team environment, with flexibility to adjust to changing priorities.
  • Ability to create, strengthen, and leverage network of relevant relationships.
  • Excellent written and verbal communication skills.
  • Proficiency with database management systems and Microsoft Word, Excel and Power Point.

Ideal candidates will be:

  • Team focused with a collaborative spirit.
  • Self-motivated, approaching work with a sense of purpose and urgency.
  • Knowledgeable of the Greater Philadelphia region and its business community.
  • Eager to learn new things and become a subject-matter expert.

Working at the Chamber:

The Chamber provides all the benefits of working for a mid-size business combined with the values and mission focus of a nonprofit. As part of a leading organization in the region’s business community, team members have access to a wide array of resources, connections and opportunities throughout their career with the Chamber. With 85+ employees, the Chamber is right-sized for new team members to have the support of their talented colleagues, opportunities to lead and room for personal and professional growth. The Chamber offers its employees a dynamic, fast-paced environment with competitive salaries and an excellent benefits package.

Work conditions/physical demands:

The Employer Engagement Navigator, Education & Talent Action Team works in a typical office environment. On a standard workday, the majority of time is spent sitting at a desk, using the computer and interacting with colleagues in internal meetings. However, on a regular basis, this role will be required to attend Chamber events or related outside meetings. These meetings/events may take place outside of regular business hours and outside of center city Philadelphia.

Application instructions:

Qualified candidates should submit a cover letter, resume and the names/contact info of three professional references to upload with the application. Applications that fail to fulfill this requirement will not be accepted.

The Chamber of Commerce for Greater Philadelphia is an Equal Employment Opportunity Employer that is committed to building a culturally diverse staff. We strongly encourage applications from candidates of all backgrounds.

The Chamber of Commerce for Greater Philadelphia (the Chamber) brings area businesses and civic leaders together to promote growth and create opportunity in our region. Our members represent eleven counties, three states, and roughly 600,000 employees from thousands of member companies and organizations. We advocate for regional development, business-friendly public policies, and economic prosperity. We support our members with practical, inspiring programs, resources, and events. And all that we do serves one clear, bold goal: to make Greater Philadelphia a great place for good business.

We are currently seeking a highly organized Member Engagement Associate with strong communications skills to support the Member Engagement department.

Essential Duties & Responsibilities

  • Sponsorship
    • Draft and update sponsorship proposals for Chamber programs and events
    • Coordinate and confirm sponsorship for events
    • Send out and track status of agreements and invoices for confirmed sponsorships
    • Record and update status of sponsorships in database and sponsorship tracking documents
    • Manage sponsorship payment collections
    • Work with Finance Department to ensure accuracy
  • Member Communications
    • Coordinate and send welcome mailings to new members
    • Coordinate and send renewal acknowledgements
    • Coordinate the distribution of monthly digital calendar of events
  • Meeting and Event Support
    • Assist with the preparation and coordination of meetings and events including, but not limited to: Board meetings, committee meetings, and engagement events
  • Assist with Member Engagement department duties as required including, but not limited to:
    • Represent the Member Engagement Department at intradepartmental meetings
    • Assist with renewals and member outreach as needed
    • Distribution and tracking of member incentive offerings
  • Understand and stay current with Chamber products, services and/or programming; including the Chamber’s Leadership Councils and Action Teams.
  • Attend and assist with execution and networking at Chamber Events and Programs (before, during and after hours).

Job Specifications & Requirements

  • Bachelor’s Degree preferred
  • Creative, professional, independent and detail-oriented with an excellent work ethic
  • Strong written and oral communication
  • Superb customer service and initiative
  • Preferred software knowledge (i.e., Word, Excel, Outlook, PowerPoint) and familiarity with data management.
  • Must be well organized and friendly, with the ability to multi-task in a high-energy environment.

Benefits

The Chamber provides all the benefits of working for a mid-size business combined with the values and mission focus of a nonprofit. As part of a leading organization in the region’s business community, team members have access to a wide array of resources, connections, and opportunities throughout their career with the Chamber. With 85+ employees, the Chamber is right-sized for new team members to have the support of their talented colleagues, opportunities to lead, and room for personal and professional growth.

Work Conditions/Physical Demands

The Member Engagement Associate works in a typical office environment. On a standard work day, the majority of time is spent sitting at a desk, using the computer and speaking on the phone. However, on a regular basis, the Member Engagement Associate will be required to attend Chamber events or related outside meetings/events on behalf of the Chamber. These meetings/events may take place outside of regular business hours and outside of center city Philadelphia.

The Chamber of Commerce for Greater Philadelphia is an Equal Employment Opportunity Employer that is committed to building a culturally diverse staff. We strongly encourage applications from candidates of all backgrounds.

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