Guest Commentator: Arlene Jones, Chief Talent Officer, Educational Data Systems, Inc. @EDSI_Solutions

Why should employers ensure they are maintaining a people-first workplace, especially as we continue to navigate the pandemic?

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” — Maya Angelou

I believe years from now, employees will reflect on the pandemic and they will recall very well the employer they worked for and exactly how they made them feel.

Pandemic or not, an employee-first vision is good for everyone; you will serve employees, humanity, and your customers well. I’ve learned firsthand what it means to work someplace that genuinely cares about its people first. Fifteen years ago, as a first-time mom, I was concerned about what work would look like for me after having children. Through multiple conversations, I treasure one simple, genuine remark from our president. He said: “Let’s not worry about that now; have the baby and we’ll figure it out then. It will be okay.” It made me feel heard, understood, and calm about the future. I had trust in this person and the organization. I’m still here 24 years later and I can say our culture has been cultivated by our current CEO tenfold. It’s why I’m still here today. That’s my story; there are others.