Submitted by: Tim Brien, Director of MPS Sales for OKI Data Americas
As companies throughout the region, and across the globe, spend millions of dollars on printing, it is reasonable to ask if they’re getting the most out of their investments. Businesses are looking for more affordable ways to operate byfocusing on streamlining processes and workflow. Technology and the services surrounding it have become a key focus for many companies when evaluating expenses: seeking reduction of capital outlay comes from device monitoring and management, integration of document management and workflow, and consolidation of vendors into a single source provides an all-in-one support system.
Companies are no longer viewing technology purchases as transactions or projects but rather they are focusing on the ongoing monitoring and management of assets that align with both short and long term business objectives. One option companies are considering is outsourcing the management of their technology, which has become increasingly more attractive in light of decreasing capital budgets and internal resources. Managed Print Service (MPS) offerings are designed to assist companies streamline operating expenses associated with printing and imaging. Most companies are unaware of the high cost of printing within their environment. Understanding current costs and developing a cost-effective print strategy to manage these costs can save companies up to 30%. Bringing together the cost of equipment and ongoing supplies with service and maintenance into a monthly budgeted expense can ease the upfront capital costs of refreshing technology every three to five years.
Implementing an MPS model to meet specific company requirements involves a consultative approach. Experts work to assist companies in implementing an efficient printing infrastructure that will deliver a long-term and cost-effective print strategy. Beyond the implementation and strategy, ongoing maintenance and monitoring will be key in differentiating a true MPS provider as compared to vendors that offer a more simplified cost-per-page approach.
The market has led to an increased interest in building next generation workplace printing environments where cost and productivity goals are maximized. MPS continues to be the overriding trend in today's market, projected to experience double digit growth through 2014[i]. Research has shown that by 2012, 70% of businesses with 250+ employees will acquire print as part of a MPS contract[ii]. MPS contracts are flexible to handle the rise and fall of usage as employee retention fluctuates and overall business operations change. The combination of technology, software and service streamlines workflow, eliminates manual tasks and speeds up access to critical information, which in turn reduces overall operational costs associated with printing.
[i]Source: Photizo Group, September 2010
[ii]Gartner – January, 2009
